Friends & Family     UNION SUPPLY Direct


Union Supply Direct provides Family and Friends inmate package programs.

Contact Us

Phone: 866-404-8989

Email: customerservice@unionsupplydirect.com

Fax: 888-857-6219

Correspondence/Payment: Union Supply Direct
Attn: Customer Service
Dept. 200, P.O. Box 9018
Rancho Dominguez, CA 90224-9018

Customer Service Hours of Operation
Monday thru Friday: 5:00 am - 8:00 pm (PST)
Saturday 7:00 am - 1:00 pm (PST)

Union Supply Direct offers offender and family package programs for either state-wide agencies or individual facilities. Union Supply Direct draws upon the entire range of products offered by Union Supply Company and Food Express USA to create completely customized programs.

Union Supply Direct delivers quality and value while eliminating the chance of contraband entering your facilities in packages sent directly from family members. Union Supply Direct also saves you the time and money spent scanning and inspecting incoming packages.

Union Supply Direct creates fully customized package programs to meet our customers’ specifications. We can offer monthly, quarterly, seasonal or holiday programs that allow purchases directly by offenders, or only friends and families. All catalogs, order forms, posters and web sites are provided at no charge and are created and supported by our in-house Art and Design department.

Union Supply direct can provide up-to-the-minute reports on any schedule showing complete details of the financial performance and projections for your seasonal or ongoing package programs customized according to your requirements.

Inmate Package Programs

Union Supply Direct offers an entire catalog of Religious and Devotional items so that all offenders can be served by one vendor with a completely secure, transparent distribution system.

Our Holiday Programs offer all the benefits and customization options as our Inmate Direct sales programs with special services and selections just for the holidays.

Customized CD’s. Union Supply Direct offers a No Additional Cost Layaway Plan for friends and family members to make regular payments on any schedule to save up for the purchases they have chosen. Customers can orders via mail, web, fax or phone to create a payment plan that suits them.

Our custom and proprietary software is flexible to enforce all the program parameters you require including limiting the number of packages per offender, dollar value per package, weight limits, or the items available for offenders in each security classification. We can even allow orders and deliveries only on dates chosen by you.

Customer Service

Union Supply Direct provides a fully bi-lingual, in-house call center for Friends and Families of offenders.

Toll Free Phone: 866-404-8989
Toll Free Fax: 888-857-6219
Email: customerservice@unionsupplydirect.com